General

Information

• Who supplies Carl's Junior with their chicken products?
• Temporary store information
• Instore Dining
• Health & Safety
• Contactless Drive Thru
• Online services - Delivery and Click & Collect

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Order Online

• I need help with my Uber Eats, Menulog or Door Dash order?
• I was unhappy with my online order and would like to discuss this further
• I want to make changes to my online order?
• Why am I unable to customise my meal online?
• Why can I not locate your online deals under the online ordering section?
• When will online ordering be available at my local store?

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Food Safety

• Our Health and Safety Practices
• Do our team members wear gloves?
• Should our team members be wearing hair nets?

Our Stores

• Do I need permission to film or record instore?
• How can I request my in-store refund?
• How can I purchase vouchers?
• When are you opening a Carl's Jr in my town?
• Is your packaging recyclable at Carl’s Jr?

About Our Food

• How can I request a copy of my GST receipt from my recent order?
• What items on your menu are gluten free?
• Why is there no longer cream on your thickshakes?
• What oil do you use at Carls Jr?
• Do you use Palm Oil in any of your products?
• Is there MSG in your food at Carl's Jr?

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